PRIVACY POLICY
Last updated: April 13, 2026
Who We Are
Bajablue Tours is a marine expedition tour operator based in La Ventana, Baja California Sur, Mexico. Our website address is https://bajablue.mx. Salim Mendez is the owner and operator.
What Data We Collect
When you use our contact form, we collect your name, email address, and message content. When you contact us via WhatsApp, your phone number and messages are processed through WhatsApp (Meta Platforms). We do not collect payment information through our website.
How We Use Your Data
- To respond to your tour inquiries and booking requests
- To send you trip confirmation details and logistics information
- To improve our website and services based on usage patterns
We never sell, rent, or share your personal information with third parties for marketing purposes.
Cookies and Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymized usage data including pages visited, time on site, and referring source. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Services
- Firebase (Google) — Authentication and data storage for our admin dashboard
- Google Analytics — Website usage analytics
- WhatsApp (Meta) — Customer communication
- Vercel — Website hosting
Each service has its own privacy policy governing how they handle data.
Data Retention
Contact form submissions are retained for 12 months, then deleted. WhatsApp conversations are retained according to WhatsApp's policies. Analytics data is retained for 26 months (Google Analytics default).
Your Rights
Under Mexico's Federal Law on Protection of Personal Data (LFPDPPP) and applicable international privacy laws, you have the right to access, rectify, cancel, or oppose the processing of your personal data. To exercise these rights, contact us at info@bajablue.mx or +52 612 348 3865.
Contact
For privacy-related inquiries:
Bajablue Tours
Calle Medusa, Ejido El Sargento
23232 La Ventana, B.C.S., Mexico
info@bajablue.mx
+52 612 348 3865