TERMS OF SERVICE

Booking and Reservations

Tour bookings may be started through secure online checkout, WhatsApp (+52 612 348 3865), or direct team confirmation. A booking is confirmed only after you receive written confirmation from Bajablue Tours and any required deposit has been received. Availability is limited and subject to weather, sea conditions, and group size.

Pricing and Payment

All prices are listed in Mexican Pesos (MXN) unless otherwise stated. Prices are per person for shared boat tours or per group for private charters. A 50% deposit reserves your seat, and the balance is due on your trip start date. Payment methods are confirmed at the time of booking. Prices are subject to change without notice for future bookings.

Cancellation Policy

• Guest cancellation, any time: No refund. Deposits and payments are non-refundable but transferable to another date, another guest, or a different tour within 12 months.
• No-show: No refund
• Weather cancellation by Bajablue: Free reschedule, or a full refund if no new date works

Weather-related cancellations are at the sole discretion of the Bajablue team based on sea conditions and passenger safety.

Safety and Liability

Open-ocean marine expeditions involve inherent risks including but not limited to: rough sea conditions, wildlife encounters, sun exposure, and physical exertion. Participants must be able to swim and be in reasonable physical condition. Children under 12 must be accompanied by a parent or guardian. Bajablue Tours carries liability insurance for all tours. By booking, you acknowledge the inherent risks of ocean-based activities.

Dive Insurance

All guests must hold active dive insurance that covers their trip dates. We recommend DiveAssure; DAN (Divers Alert Network) is also accepted. Send us your policy or member number at least 7 days before your trip. Without proof, you cannot enter the water.

Health Requirements

No prior diving or snorkeling experience is required for our tours. Basic swimming ability is necessary. If you have heart conditions, respiratory issues, or are pregnant, please consult your doctor before booking and inform us at the time of reservation. Participants under the influence of alcohol or drugs will not be permitted to join tours. No refund will be issued in this case.

Wildlife Interaction

Bajablue Tours follows patient wildlife interaction guidelines. We do not chase, touch, feed, crowd, or harass marine animals. We wait and let animals choose whether to approach. Wildlife sightings are natural and cannot be guaranteed, though our local crew knows these waters and seasonal patterns well.

Photography and Media

Bajablue Tours may take photos and videos during expeditions for promotional use. By participating, you consent to the use of your likeness in our marketing materials. If you prefer not to be photographed, please inform your guide before departure.

Contact

For questions about these terms:
Bajablue Tours
Calle Medusa, Ejido El Sargento
23232 La Ventana, B.C.S., Mexico
info@bajablue.mx
+52 612 348 3865